Management - Leadership

Author: 
John, Leslie K.
Abstract: 

Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented insight into individual consumers and target them with tailored ads.

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 62
Record type: 
Subject: 
Date published: 
2018
Author: 
Groysberg, Boris
Abstract: 

When assessing a culture's strategic effectiveness, leaders must keep in mind two germane external factors--region and industry--and three internal considerations: alignment with strategy, leadership, and organizational design.

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 56
Record type: 
Date published: 
2018
Author: 
Groysberg, Boris
Abstract: 

High levels of employee engagement and customer orientation correlate with closely aligned views among employees regarding which cultural characteristics are salient in the company.

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 55
Record type: 
Date published: 
2018
Author: 
Groysberg, Boris
Abstract: 

Step-by-step advice for arriving at an aspirational target

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 54
Record type: 
Date published: 
2018
Author: 
Groysberg, Boris
Abstract: 

Leaders can use this worksheet and accompanying questions to determine what kind of culture currently operates in their company.

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 53
Record type: 
Date published: 
2018
Author: 
Groysberg, Boris
Abstract: 

Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. Many leaders either let it go unmanaged or relegate it to HR, where it becomes a secondary concern for the business.

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 44
Record type: 
Date published: 
2018
Author: 
Kanai, Masaaki
Abstract: 

The idea behind Muji was to manufacture and sell beautiful, inexpensive housewares, food, and apparel that every Japanese consumer might need. In the late 1980s Muji sparked interest among British retailers at an exhibition of Japanese products, and a joint venture with Liberty ensued.

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 35-40
Record type: 
Subject: 
Date published: 
2018
Author: 
Berinato, Scott
Abstract: 

It mostly makes people avoid the peers who criticized them, new research shows

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 32-33
Record type: 
Subject: 
Date published: 
2018
Abstract: 

Customer satisfaction depends on creative problem solving, not empathy.

Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 96, No. 1, January-February 2018, pp. 20-22
Record type: 
Date published: 
2018
Author: 
McGinn, Daniel
Publisher: 
Harvard Business School Press
Source: 
Harvard Business Review, Vol. 95, No. 6, November-December 2017, pp. 164-166
Record type: 
Subject: 
Date published: 
2017